5 October, 2020

Magenta signs up to the UK Housing Data Standard

A warm welcome to Magenta, who have signed up to support the development of data standards for resident feedback and customer complaints.

“We are delighted to be part of the latest UK Housing Data Standards for resident feedback and complaints. We see this as a great opportunity to explore our current data arrangements and create a solid foundation on which to grow our data capability and literacy.”



They went on to say,

“In a world where we rely on our customer data held within systems, we know the importance of getting data governance right, so we are making intelligence based decisions that will really benefit our customers. Working with HACT gives us an opportunity to do this.”

Version 3.3 of the UK Housing Data standards focuses on development handovers, while version 3.4 will focus on resident feedback and customer complaints.

Let's talk

If you have a question, query or idea, we’d love to hear from you. Contact HACT Market Insight Lead, Billy Holt.

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