Create more impact through your Social Value

What is social value?

Good question - Social value a way to quantify how different interventions affect people’s lives – the overall impact on people’s wellbeing, or their quality of life. It is a way of measuring the positive benefits your work has on both individuals and communities.

Understanding the different ways social value can be built into projects is key to ensuring the social value you build in to your plans has a positive tangible impact on the community.

Why measure?

By measuring the social value you create, you can evidence the impact your organisation is having on the people and communities you work with.

It will also help you to make informed decisions about how you can improve your services, with increased positive results , embedding it in everything you do in your organisation.

Why use HACT's Social Value measurement?

Developed over 10 years ago, the UK Social Value Bank contains a suite of 88 outcomes. Each outcome has a defined financial metric, which incorporates a wellbeing value, a health top up value and, where applicable, an Exchequer value (savings to the state).

The outcomes have been developed using a consistent methodology, using more than eight years of research and national data surveys. The Bank builds on person centred principles, using data on self-reported wellbeing and life circumstances measuring people’s actual experiences. This means that the values for each outcome are based on how they impact people’s lives as they live them.

Book a chat with one of our experts and see how we can help

Social Value is so much more than a figure on a page. It is a commitment to create an impact in everything you do, taking it from transactional to transformational and truly delivering on your social purpose and the difference you can make to individuals.


Andrew van Doorn

HACT Chief Executive

Wherever you are on your social value journey, we can help

Just starting out?

If you are just starting out in considering social value we have a range of offers including an 'introduction to social value masterclass', a discovery session to develop and align your goals or take advantage of our accelerator toolkit as an accessible way to get started.

Unsure what's next?

If you're ready to move forward on your journey we offer a range of invaluable services, from discovery reports that support your initial approach, to our certification that verifies the contents of your latest social value report.

You might have a social value approach and already be using the UK Social Value Bank to measure your impact. However, you'll want to make sure you are efficiently monitoring, measuring and then maximising that impact which is where our online tool Social Value Insight can help. Why not book a demo to find out how it could transform your approach?

Taking it further

Looking to embed your social value strategy across your whole organisation to drive your decision making? 

Our team can help you develop a strategic approach to embedding social value in everything you do in deliver bespoke training for the including senior stakeholders to ensure it is part of the culture of your organisation.  

UK Social Value Bank

We’re proud to have been pioneers in measuring social value for over 10 years, through the development of the wellbeing approach with the UK Social Value Bank and calculators, to the hundreds of organisations we have supported through their journey with the services we offer.

The UK Social Value Bank focusses on individual wellbeing as a determinant for social impact. The bank will enable you to measure your social and environmental impact through improvements to wellbeing and savings made to the state, and use the information to:

  • improve services
  • enhance decision-making
  • increase the impact you make
Take a look at the Bank

Measuring social value in the built environment

Measuring the social impact of your construction, development and supply chain activities

The Built Environment Bank is the latest evolution of our person-focused social value measurement. The new bank is a suite of value outcomes that are tailored to specifically measure the impact of activities through the supply chain.

Find out more about this new bank that can be used in procurement and to deliver meaningful impact for communities through winning initiatives.

Learn more

Social Value Services

Not only do our tools help you measure the value you bring, but our services support these outcomes to enhance decision-making and increase the impact you make. Social value should be viewed as a transformational activity, rather than just a transactional one. We can help you go that next step.

  • Social value reports
  • Certification
  • Framework
  • Procurement advice
  • Health check
  • Discovery
See how we can help

Our services go further than simply measuring your social value

Find out how

Discover Social Value Insight

Model, monitor and measure – all in one place.

When it comes to pioneering – we haven’t stopped at the Bank.
Our legacy calculator has been replaced with our innovative online tool – Social Value Insight – which house the UK Social Value Bank.

The values can now be easily calculated across multiple projects, from multiple sources making it easier for you to measure your social value and see the full impact you create.

The tool provides you with the support, advice and insights you need whether you are evidencing your social value for an ESG fund, monitoring the social value created through procurement or looking to improve your community investment services, with the tool you can:

  • measure and manage your projects all the way through, planning in social value from the outset
  • set targets, budgets and project details
  • view all your projects in one place and easily filter to find what you need
  • create meaningful reports that can be easily exported
  • use the learning journeys, bank of topic guidance and support tools to help you on your social value journey
Find out more and book a free demo

Social Value Accelerator Toolkit

Want support in making a start?

For some, that first step can feel daunting. If you are ready to move forward, but need support in getting started, HACT’s Social Value Accelerator Toolkit provides you with the self-service tools you need, combined with support and expertise from us, to build and develop your social value strategy.

Our self-service approach helps you create your action plan, increasing your knowledge and confidence in being able to improve services,
enhance decision-making and deliver true impact to individuals and communities.

Step 1: Diagnosis

Step 2: Action Plan

Step 3: Expert help

Ask about how to get access our Toolkit

Get in touch

Social Value Roadmap

Social value is central to the social housing sector’s social purpose. Working in collaboration with more than 45 organisations, we’re implementing our social value roadmap that will transform the future – and you can be part of it.

Social value masterclass

Our online half-day introduction to social value masterclass demystifies the world of social value for you. We help you understand, calculate and communicate the social value of your organisation using the UK Social Value Bank (UKSVB) and associated tools and resources.

The training covers the following topics and tools:

Social Value Theory and contexts
Getting to know the UK Social Value Bank
Social Value Practice and implementation

HACT and NHC social value conference 2024

We recently held our tenth HACT and NHC Social Value Conference!

Topics included;

  • Maximising social value: how we can go beyond ticking the box
  • The importance of evidence: moving towards a social value assurance framework
  • The future of social value and procurement
  • Social value, social housing and the residents’ perspective: a conversation

We’ve compiled all the recordings and resources for you to access at your leisure, check them out and don’t forget to share them with a colleague!

Access recordings and resources

Let's talk

If you have a question, query or idea, we’d love to hear from you.

Start the conversation with
Michael McLaughlin, Head of Social Value

Get in touch and see how we can help