11 July, 2024

Evaluation of Technology pilot for social housing tenants

HACT provide a comprehensive analysis of the TECH programme

From this evaluation, HACT found that tech is a driver of impact,  in the partnership between social care and social housing this impact can be driven at place to meet strategic and global goals such as the UNSDGS.

The evaluation focuses on assessment across three pilot TECH programmes which highlight a cross-section of the benefits and business case that can be driven by an effective tech-enabled care approach seen as:

Primary Social Value: Benefit to Individual

Directly improving quality of life and access to services by being connected online or signposting from landlord following data insights; this was particularly notable in the savings and independence felt by tenants increasing health and wellbeing impact

Secondary Social Value: Benefit to Society

Better equipping social housing organisations to deliver good homes, services and make better decisions based on an increased knowledge of data taken from IOT technology.

Efficiency Savings: Benefit to Organisations

Much of the focus on the evaluation looks at the impact created to organisations and wider society based upon the efficiency savings delivery by the use of technology.  However, it is also worth noting the value that tech has in producing efficiency savings for individuals.  The access to improved outcomes particularly those around financial improvement by being online remains of significant importance for tenants.

Download the report now to discover how technology is creating healthier homes, enabling smarter decision-making, and fostering a more connected and inclusive housing sector.

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Technology enabled care in housing

Evaluation of technology pilot for social housing tenants


AUTHORS: July 2024