16 March, 2022

Ark joins Launch Pad with leading technology for tenant communication and resident engagement.

LaunchPad is a HACT initiative that showcases some of the most progressive thinking, products and services with the potential to transform the UK housing sector, we work closely with our Launch Pad partners to bring transformative technologies to housing associations that can improve the lives of their residents and communities.

As part of a wider push towards digital transformation across the sector, technology will be vital for social housing to increase efficiencies going forward. We are keen to ensure LaunchPad is helping shape and define the direction of new technology and its purpose in our sector.

Ark has developed a digital product to help social housing tenants forge better relationships within their community, better access services, and engage more with their landlords.

The Ark Resident app offers a “one-stop-shop” for all their property needs – be that to learn about what is going on in their local area or to report a repair. Ark integrates with existing workflows, focussing on curating loyal communities.

Tenant’s experiences can be improved by curating better-connected communities; increasing wellbeing, safety and feeling of belonging.  Mirroring the work at HACT, this sits upon a data-driven approach and focuses on keeping the customer central to decision making.

By working with HACT as part of the launchpad platform, Digital and community investment employees from housing associations will be connected with Ark, to help them shape the benefits and channels around the current and changing needs of the communities in which social housing organisations work.

“We’re excited by the work that Ark is doing to support housing associations and large landlords to help cultivate connected communities. By providing a bespoke tool for resident engagement, that supports a better understanding of the social value generated from wider placemaking initiatives, Ark helps organisations to measure their impact against the Sustainability Reporting Standard for Social Housing and other ESG benchmarks.”

Michael Mclaughlin

HACT, Digital Lead

“We’re delighted to be working with HACT to help develop Ark further in collaborating with HACT members. We founded Ark to help Housing Associations build better communities whilst being aligned to the new tenant engagement agenda which is becoming more and more important within the sector”

Angus Reid

Ark, Head of Partnerships

Discover more about how our latest Launch Pad partner, Ark can help your organisation

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