2 March, 2012

Summary: Community Investment by Social Housing Organisations

This report summarises the results of a telephone survey commissioned by HACT from TSRC on housing providers’ current approaches to measuring the social impact of their community investment work.


The survey is based on telephone conversations with 34 social housing providers currently using or exploring the use of social impact tools to measure their community investment activities. It concludes that there is considerable impetus amongst housing providers to measure the impact of their community investment. But to date there is little standardisation of metrics or practice, and considerable scope for improving understanding of the impact and outcomes of community investment approaches.


Of the 34 housing providers surveyed, no more than 4 used the same tool and/or approach.


This report and the survey results are published ahead of the launch this summer of a new programme of work by HACT focusing on the role of housing providers in communities and neighbourhoods. This includes current work with a group of interested housing providers, exploring the potential for developing a common framework for strategic approaches to their community activity, and the scope for developing associated metrics, due to report during summer 2012.

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Summary: Community Investment by Social Housing Organisations

PUBLISHED: March 2021

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