29 June, 2022

HACT works with Hyperoptic to present solutions in tackling digital poverty

For the third year in a row, Hyperoptic and HACT have collaborated on a new piece of sector-wide research that draws on a literature review and survey with thought leaders and technology providers, to consider the impact of digital poverty in connected communities.

Recent research from the Citizens Advice Bureau also outlines that millions of families across the UK are facing a financial crisis this year, as inflation hits a 40-year high of 9 per cent. With these challenging economic headwinds, it has never been more important to ensure that vulnerable members of our society do not slip further into digital poverty. Telecom operators in partnership with social housing providers have a crucial role to play in addressing this challenge.


Today, Hyperoptic launch their latest white paper and share findings from the report at Housing 2022 alongside HACT Head of Services, Frances Harkin. It features qualitative and quantitative research on the drivers and potential impact of digital poverty in the social housing context. Crucially, it outlines solutions for breaking the cycle.


You can now read the full report below or find it in our publications.

Social housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents, and investing in their thriving communities, and we hope this research helps drive creative and strategic thinking.

Frances Harkin

HACT Head of Services

Digital Poverty in Social Housing

PUBLISHED: June 2022

AUTHORS: Hyperoptic

Download the full report

Let's Talk

If you would like to discuss research or digital poverty with HACT, please get in touch with Head of Services Frances Harkin

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