Social Value and Health

The link between health and housing is inextricable, therefore, understanding social value and embedding across strategies, processes and projects is key to maximising impact and demonstrating the value you deliver.

Over the years we’ve worked with hundreds of organisations both from the social housing sector and beyond –  from the NHS and local authorities, to procurement specialists and consultancy experts, we’ve used our wellbeing approach to going above and beyond what is just required, and help embed, measure and demonstrate the full impact across the whole organisation.

Social Value is so much more than a figure on a page. It is a commitment to create an impact in everything you do, taking it from transactional to transformational and truly delivering on your social purpose and the difference you can make to individuals.


Andrew van Doorn

HACT Chief Executive

Work with the social value experts

Get in touch

Demonstrate the Social Value you make

What is social value?

Good question - Social value a way to quantify how different interventions affect people’s lives – the overall impact on people’s wellbeing, or their quality of life. It is a way of measuring the positive benefits your work has on both individuals and communities.

Understanding the different ways social value can be built into projects is key to ensuring the social value you build in to your plans has a positive tangible impact on the community.

Why measure?

By measuring the social value you create, you can evidence the impact your organisation is having on the people and communities you work with.

It will also help you to make informed decisions about how you can improve your services, with increased positive results , embedding it in everything you do in your organisation.

Why use HACT's Social Value measurement?

Developed over 10 years ago, the UK Social Value Bank contains a suite of 88 outcomes. Each outcome has a defined financial metric, which incorporates a wellbeing value, a health top up value and, where applicable, an Exchequer value (savings to the state).

The outcomes have been developed using a consistent methodology, using more than eight years of research and national data surveys. The Bank builds on person centred principles, using data on self-reported wellbeing and life circumstances measuring people’s actual experiences. This means that the values for each outcome are based on how they impact people’s lives as they live them.

How we can help


What does social value mean to your organisation?

Our discovery report service supports you in creating the right strategy and delivering an organisation-wide approach to social value by assessing your unique aspirations and drivers.


How effectively are you using social value?

Our framework service provides a template from which to begin your social value journey. It ensures your organisation is pointing in the right direction and helps you evidence your impact and improve your services.


Have you applied your social value metrics correctly?

Our certification service gives your Board the confidence that your social value figures add up. We check your data and recommend improvements to the way you measure social value moving forward.


Do you know your overall social impact?

By analysing the data you provide we produce social value reports that let you confidently demonstrate your social value to your Board and other stakeholders.

Health check

How healthy are your processes?

By reviewing your processes and highlighting the strengths and weaknesses of your methods, we can provide a roadmap to improving your approach to social value.

Procurement advice

Want to maximise the social impact of your procurement spend?

We turn the outcome you want into a procurement framework and provide independent assurance that your contractors are delivering the social value promised.

Discover Social Value Insight

An online tool to model, monitor and measure your social impact across multiple projects, from multiple sources
– all in one place.

Accessed through an app-based platform and built on machine learning, Social Value Insight provides you with the support, advice and insights you need whether you are analysing the environmental factors affecting a community, evidencing your social value for an ESG fund, monitoring the social value created through procurement, with the tool you can:

  • measure and manage your procurement projects all the way through, planning in social value from the outset
  • set targets, budgets and project details
  • view all your projects in one place and easily filter to find what you need
  • create meaningful reports that can be easily exported
  • use the learning journeys, bank of topic guidance and support tools to help you on your social value journey

Request a free demo

Want to see how the Social Value Insight tool can benefit you?

Simply get in touch with our social value team to book your demo of the tool!

New Social Value Insight Demo Request CRM_2

Social Value Accelerator Toolkit

Want support in making a start?

For some, that first step can feel daunting. If you are ready to move forward, but need support in getting started, HACT’s Social Value Accelerator Toolkit provides you with the self-service tools you need, combined with support and expertise from us, to build and develop your social value strategy.

Our self-service approach helps you create your action plan, increasing your knowledge and confidence in being able to improve services,
enhance decision-making and deliver true impact to individuals and communities.

Step 1: Diagnosis

Step 2: Action Plan

Step 3: Expert help

Ask about how to get access our Toolkit

Get in touch

UK Social Value Bank (UKSVB)

The Bank uses the wellbeing approach to measure the social value of your organisation’s activities - going above and beyond in demonstrate the social impact of your work down to the benefit to an individual.

Built on a coherent and unified approach that operates across complex organisations, supply chains and partnerships, the UKSVB enables you to measure your social and environmental impact through improvements to wellbeing and savings made to the state. Each outcome has a defined financial metric, which incorporates a wellbeing value, a health top up value and, where applicable, an Exchequer value (savings to the state) - meaning you can truly show the impact you make.

Social value masterclass

Our online half-day introduction to social value masterclass demystifies the world of social value for you. We help you understand, calculate and communicate the social value of your organisation using the UK Social Value Bank (UKSVB) and associated tools and resources. The UKSVB is free for social housing associations, you can read more about it and request access here. We can also bespoke training for your team or organisations.

The training covers the following topics and tools:

Social Value Theory and contexts
Getting to know the UK Social Value Bank
Social Value Practice and implementation

Community Insight

Community Insight is a web-based tool that uses location-specific data to help you better focus your resources and therefore, increase your impact. What are the benefits?
- Save time - with 1,500 indicators at your fingertips, you have accurate data that can inform your decisionS
- Focus your efforts where the need is most - With indicators covering a range of topics,  you can make the most of your subscription by using the tool across different areas of the organisation
- Customisable reports at a click of a button: include the data you want to dissect and share it across your organisation easily in Microsoft Word format

Connecting Health and Housing

By working collaboratively, we can maximise the social value we generate and the impact we have

What has the workforce challenges of the health sector got to do with housing?

Health and Research Lead, Sarah Parson, shares the work we have done connecting the health and housing sectors to the benefit of individuals, communities, and the sectors themselves.

Embedding social value in the NHS

Explore how a social value discovery project, like that undertaken by NHS London is an important step to embedding social value in the health sector.

Innovations in social prescribing

This report is part of the National Academy for Social Prescribing Accelerating Innovation Programme and explores how we could accelerate collaboration between social housing and the social prescribing community. 

Want to know more about how we can help?

If you have a question or query about any of our social value tool and services, get in touch with our Head of Services, Frances Harkin.

Contact Frances