Whilst much of the chatter at last week’s CIH conference in Manchester was overshadowed by Brexit and its fallout, there was also a massive focus on business transformation – how housing providers can get their businesses ready for what is going to be a hugely challenging decade ahead.
In the earlier parts of this series, I explained that Big Data are hard, more or less by definition.
In the early 20th century, architect Charles-Édouard Jeanneret – better known as Le Corbusier – wrote about the house as “a machine for living”. At the time, influenced by the development of new building materials and in particular reinforced concrete, steel and glass – this expressed itself through bleak visions of grey monoliths into which the working classes could be efficiently dormitoried.
This blog was originally published in July 2013's edition of Housing Technology magazine.
Housing providers are data-driven businesses, collecting and harnessing large amounts of data on assets and residents as a core part of their business activities. It sits at the heart of business planning, customer service delivery and asset management. But as a sector, housing lags significantly behind other public services in realising the full potential offered by technology innovations around data management.