Pioneering the future of social value in social housing


Gentoo, South East Consortium, Poplar HARCA, Longhurst Group, and Your Housing are confirmed as the second group of investors in HACT’s social value roadmap.

“These pioneering organisations have demonstrated their commitment to be at the forefront of social value measurement and implementation,” said Andrew van Doorn, Chief Executive, HACT. “We’re delighted that these organisations bring different perspectives based on business focus, size and geography to the social value roadmap. Together we can deliver the future of social value in social housing.”

The social value roadmap was launched in September 2020. It was developed by the UK Social Value in Housing Taskforce, which was composed of 17 organisations including leading social housing organisations, the Regulator for Social Housing and international experts in social value. The first meeting of the social value roadmap group is scheduled to take place in January 2021.

The roadmap will enable the social housing sector to use social value information to improve services, enhance decision-making and increase the impact we make.

Babu Bhattacherjee, Director of Communities and Neighbourhoods at Poplar HARCA, said:

“At Poplar HARCA, making a positive difference to our local community is at the heart of everything that we do. Understanding the impact of the work that we do is essential for us – and the ability to measure this is key to valuing and sustaining this work. The social value roadmap is an initiative that is warmly welcomed and strong supported by us and we are pleased to support HACT’s work.”

Charmaine Simei, Director of Community Investment at Longhurst, said:

“Our Improving Lives strategy was launched prior to the outbreak of Covid-19 as a clear and unwavering commitment to our social purpose and an understanding of our responsibility as civic and community anchors.

“This year has shone a light on the depth of inequalities within our society, many of which we already knew of. However, the depth and breadth of these scars has been nonetheless shocking, and in many areas of life we can never unsee what the pandemic has revealed.   

“Going forward, the housing sector can no longer just be seen to be doing the right things - we need to understand our impact and its value.

“Contributing to the social value roadmap and the expansion of the UK Social Value Bank’s scope is an important piece of work that's key to supporting a new business paradigm across the sector. That's one that's financially, ethically, socially and environmentally sound.

“Many across the sector have been moving along this road for some time now -  2020 has just given us all one big push.”

Marc Baines, Managing Director of South East Consortium, said:

“SEC exists to support the sector we love - social housing.  So, as you can imagine the social value through public procurement is incredibly important to our Members.  

Teaming up with HACT to shape the social value roadmap ahead is something we’ll ask all of our Members to get involved in.  Through our partnership they’ll be able to influence the project ahead.  Our relationship with HACT will help us to better advise and support customers who ask how they can get more social benefit through our frameworks and services.  This partnership will also help us to deliver our key strategic priorities which were designed by our Members.”

Nigel Wilson, CEO of Gentoo, said:

“Gentoo is delighted to sign up to this vital roadmap that will support us in ensuring social impact and value is driving our business decision making and shaping the important services we deliver to tenants. Social purpose is at the heart of our organisation and we look forward to working closely with HACT to fully utilise the social value roadmap so we can enhance the positive impact we have on people in Sunderland.”

Dave Litherland, Head of Regeneration, Your Housing Group, said:

“Your Housing Group have been recording social value since 2013 across its operational and community investment teams. We are delighted to be working on shaping and influencing social value measurement for the future to meet the changing environment we are now working in.“

Gavin Wolstenhulme, Procurement Manager, South East Consortium, said:

“I firmly believe this fits well with SEC’s strategic objectives – influencing the sector & our aim to improve our members understanding of Social Value, quantifying their Social Value impact for them and their residents.“

HACT is discussing involvement in the roadmap with over 30 more organisations from inside and outside the social housing sector.

On 16 November, we hosted a Q&A session about the roadmap, attended by over 30 people.

Organisations wanting to join these pioneering organisations in developing the roadmap should contact Isobel Kiely.

[notes to editors]

Further information about the social value roadmap.

The roadmap for social value has been developed by the UK Social Value in Housing Taskforce, which included:

  • CHP
  • Clarion Futures
  • Communities that Work
  • Community Housing Cymru
  • Engie
  • Fusion21
  • The Guinness Partnership
  • HACT
  • Imani
  • Keep Moat Homes
  • L&Q
  • Longhurst Group
  • Morgan Sindall Property Services
  • Northern Housing Consortium
  • National Housing Federation
  • Regulator of Social Housing
  • Scottish Federation of Housing Associations
  • Simetrica-Jacobs
  • South East Consortium
  • TPAS
  • Trower and Hamlins
  • WHG