A warm welcome to Housing Solutions, who have signed up to support the development of the resident feedback and complaints data standard.
Sydney Lee, Lead Business Analyst at Housing Solutions, said:
"Housing Solutions are excited to be part of the HACT UK Housing Data Standards for Resident Feedback and Complaints Project. The standardisation to this important data format, ensures a common framework between our sister associations to ensure a unified approach to collating and analysing data. The findings from this data will help us refine and improve our service further so that it is relevant to our resident’s true needs and aspirations.
"Housing Solutions join over 50 leading housing associations and institutions, including L&Q, Hyde, Riverside, Home Group, Yorkshire Housing and Housemark in this valuable endeavour.
"This decision is aligned with our Core Purpose Statement namely in ‘meeting local affordable housing need by creating quality homes and delivering valued services’ and ensuring a positive resident experience."
For further information about how you can get involved with the resident feedback and customer complaints data standard, please contact Billy Holt.
Find out more about the UK Housing Data Standard.