HACT Launches the first Data Standard for UK Housing


Ideas and Innovation Agency, HACT, has today launched the first Data Standard for social housing providers in the UK.

Partnering with OSCRE International, the leading international membership organisation for the development of real estate standards, the UK Housing Data Standard is set to revolutionise how UK housing uses data and designs digital processes in the future.

Version 1.0 of the UK Housing Data Standard focuses on the voids and allocations processes and core customer data. It provides for the first time the data architecture needed for greater consistency within and between housing providers.

Funded and developed in partnership with 17 leading housing associations, Version 1.0 of the HACT UK Housing Data Standard, powered by OSCRE, includes:

  • Reference Data Model – including a Data Dictionary and Unified Modelling Language (UML) renditions, and supporting documents including implementation guidelines.
  • Data Exchange Standards – supporting the exchange of information by a contextual process and XML schema
  • Implementation Business Cases – providing a starting point for any prospective implementer

The HACT UK Housing Data Standard is free to use for all registered housing providers and other organisations intending to implement the Standard in the housing sector. It is available now at www.hact.org.uk/DataStandard

On its launch, Andrew van Doorn, Chief Executive at HACT said:

"The launch of the Data Standard is a watershed moment for how the social housing sector goes digital. It demonstrates the willingness of our sector to fully embrace a digital future and drive greater insight through the data we collect and use. It lays the necessary foundations to move us from a sector characterised by 'bad data', to one that places standards at the heart of our data processes and governance."

"Our collaboration with 17 leading housing associations and international standards agency, OSCRE, is only the start. We will now expand the Data Standard to all parts of UK Housing's business, seeking new partners and new investment to fully support our sectors digital transformation."

Lisa Stanley, CEO of OSCRE International said:

"OSCRE International is delighted to have worked alongside HACT and UK housing associations to power the new Data Standard.  The Data Standards will improve data transparency and data governance at all levels. It is a major step-forward for the UK housing sector and places them at the vanguard of an international collaboration of improving the use and integrity of data."

"We are continuing our collaboration with HACT to develop new standards. With our extensive knowledge of data standards, we are working with HACT to support housing associations in their implementation of the standard and transform the way they manage the data that drives business decisions."

The Data Standard will offer a range of benefits to UK housing providers:

  • The ability to bring together data on tenants or assets quickly and easily, across multiple systems, and use it to drive more effective business decisions;
  • Greater freedom to move between and integrate technology platforms - creating a more functional market in housing technology and data insight;
  • Enable more effective data sharing with other public services and participate in the growing policy interest in this space;
  • Generate better and more bespoke comparative performance and cost insights;
  • Open the door to faster introduction of connected home/IoT technologies; and
  • Reduce costs around service sharing, stock rationalisation and merger by providing greater transparency and comparability of operational data and reduced business integration overheads.

HACT and OSCRE have developed a package of tailored support for housing associations to assist in their implementation of the new Data Standard, which includes tools, training and support. 

HACT is looking for future partners to support the development of the Standard, covering areas such as reactive repairs, planned/cyclical maintenance, complaints, care and support, development handover, rent/service charge collection. 

To find out more, please contact info@hact.org.uk or call 020 7520 8500.