Tuesday 21 February
09:30 — 16:15
Past Event

Social value conference 2023

Now in its ninth year, the HACT and Northern Housing Consortium social value conference, is a must-attend event bringing together experts in the latest thinking and innovation to truly embed Social Value.

Now, more than ever, there’s a real opportunity for organisations to demonstrate the impact they make to individuals and communities and truly embed social value across your business to help support meaningful decision making.

This free online event will provide you with the insights, ideas and inspiration so that you can maximise the social impact you have, see good practice in action and takeaway knowledge for you to take the next step in your social value journey.

Following the conference

We will compile all the resources from the event here so you can access them in one place, at your convenience.

                          In partnership with                                                  Sponsored by


A big thank you to this year’s speakers!

Session 1: Matthew Walker, Chief Executive, Leeds Federated Housing 

Mathew is passionate about improving the quality of life for the people we serve. Always have been, always will be. As the Chief Executive of Leeds Federated Housing Association, we achieve this by enabling the maximum number of people to access and live sustainably in good value, affordable housing. Mathew is also also proud to be Chair of Placeshapers; a national network of more than 100 community-focused housing associations.

Session 1: Jenny Osbourne, Chief Executive, Tpas

Jenny started with Tpas in 2002 as Membership Manager which began her continued passion and commitment to the Tpas membership family, and has been Chief Executive since 2014. Jenny is also a board member at Stockport Homes. Before joining Tpas Jenny worked for the Post Office in branch management and HR roles and worked for Scottish and Newcastle Retail based in Leeds in stock control management.

Session 1: Lynsey Sweeney, Managing Director, Communities that Work

Lynsey Sweeney is the Managing Director of Communities that Work. She has worked across housing, employment and skills for a decade, with Communities that Work and the National Housing Federation. Lynsey was a director at a central London Further Education College, co-founded the first Apprenticeship Training Agency in the UK and consulted for KPMG on their World Class Skills programme. Prior to this, Lynsey worked for VSO in China, Ethiopia and London.

Session 2: Mark Chadwick, Executive Director of Business Services, Fusion21

Mark is Executive Director of Business Services at Fusion21 where he leads the business services, membership, social value and Fusion21 Foundation functions.
As an experienced transformational leader, he has delivered change strategies to help organisations in social housing, social care and government to achieve success. Passionate about generating social value and investing in community businesses that create social good; he has been instrumental in the set up and development of the Fusion21 Foundation which manages social investment activities on behalf of the Fusion21 group. Mark also holds a number of Non-Executive Director positions, including being a board member for a leading North Wales Housing Association. He is a corporate mentor and a champion of social businesses.

Session 2: Mathew Baxter, CEO ,Echelon Group

Mathew, who founded Echelon in 2005 followed several years later by Pretium Frameworks and Echelon Improvement Partnerships, has over 25 years’ experience in the development and delivery of asset management projects within the affordable housing sector, as a client, contractor and consultant. 

He takes an active project management role within each of the group’s companies, blending his entrepreneurial flair for developing the businesses with maintaining an intimate knowledge of the issues facing the sector. 

Mathew has built a reputation for developing innovative delivery models and regularly goes out into the sector to share best practice.  

Social value is at the core of Echelon’s ethos, and many organisations we have worked with have used our Social Value Builder to develop impactful initiatives, that deliver real benefits to the community, when procuring services. It was developed to help organisations determine their social value requirements at the outset of a contract, while building in flexibility, to enable changes over the contract term.

Session 3: Rebecca Rees, Partner, Trowers & Hamlins LLP

Rebecca is a partner and Head of Public Procurement. She also leads the cross-firm Building a Safer Future team at Trowers & Hamlins. Rebecca is a leading national expert in public procurement law, consistently ranked as among the world's leading government contracts lawyers (Who's Who Legal and Chambers and Partners).

With particular interests in value-led procurement, social value and building safety, Rebecca is a member of the Working Group 11 for Procurement Competency, part of the Competency Steering Group (CSG), set up by the Industry Response Group (IRG) to tackle competency failings identified in the Hackitt Review, Building a Safer Future and sits on DLUHC's Procurement Advisory Group. Rebecca also represents Trowers & Hamlins on the Social Value in Housing Taskforce, led by HACT, which focuses on the further development of robust measurement and management of social value outcomes.

Rebecca also sits on the Advisory Council of Nuclear Waste Services, the public sector organisation established by government responsible for planning and delivering geological disposal of higher activity radioactive waste in the UK.

Session 3: Gemma Peglar, Associate Director, Mulalley

Gemma heads up the bid team at Mulalley, a Tier one contractor operating across London and the Southeast. She has over 18 years of experience in bidding for public procurement projects across the development, housing, and education sectors. Working with the Social Value Team, a key part of Gemma’s role is to ensure that the commitments made as part of the bid process result in positive and tangible outcomes for the communities in which Mulalley work.

Session 3: Shelley Hathaway-Batt, Head of Strategic Partnerships and Projects, Clarion Futures

Shelley is Head of Strategic Partnerships and Projects at Clarion Futures (the charitable foundation of Clarion Housing Group). She has over 10 years experience working in housing across a diverse range of roles. Supporting the wider housing group to achieve social value with their supply chain is a key part of her role and a significant priority for the Group and for Clarion Futures. In the last 3 years Clarion have achieved significant social value through their supply chain, increasing outputs by over 500%.

Session 4: Helen Ball, Senior Sustainability Manager, Broadacres Housing Association

Helen is a knowledgeable and experienced environmental professional, with more than 20 years’ experience working in the sustainability field, 14 of these in the social housing sector. As Senior Sustainability Manager at Broadacres Housing Association, she is responsible for delivering the Sustainability Strategy and is the lead for environmental sustainability within the organisation. This includes championing corporate sustainability, environmental management, ESG reporting and delivering Carbon Literacy Training. Helen’s role also involves formulating and overseeing the delivery of programmes of retrofit work to achieve minimum SAP C by 2030 and carbon neutrality by 2050. Helen is passionate about delivering high quality work with an emphasis on providing an excellent customer experience and places a big emphasis on customer engagement in all of Broadacres’ retrofit programmes.

Session 4: Ben Earl, Head of Sustainability, Abri

Ben joined Abri as Head of Partnerships and Sustainability in summer 2021. Previously, Ben was Head of Water Efficiency for Southern Water which involved delivering the multi-million pound demand reduction programme ‘Target 100’ across a crucial part of the South East to meet water efficiency targets.

Before working for a Utility, Ben was Climate Change Advisor and then Environmental Affairs Manager for B&Q where he delivered key business sustainability targets and improvements to products purchased by customers. Ben’s early career was spent working for several politicians before a fundraising and communications role for the Woodland Trust, and a Director position at Oxfordshire based Earth Trust followed.

In 2016 Ben was appointed Chair of the UNESCO Biosphere Delivery Board for the Brighton & Lewes Downs, promoting sustainable development across the area based on global goals until his move to Skewb. Ben has been a member of the Future South Board for over ten years.

Session 4: Simon Turek, Founder, Arctica Partners

Simon is the Founder of Arctica Partners, who have partnered with HACT to create Retrofit Credits, a carbon crediting project for the social housing sector. He is responsible for the concept of the service and developing the methodology to measure the emission reductions and additionally of retrofit activity. Simon has an MSc Finance with over 15 years of experience in the financial and carbon markets. He is a qualified lawyer and has worked as a UK and European Union regulator. Simon has been involved in Housing Association governance since 2010. Currently, he serves as a Member of the Board and Chair of the Finance Committee for the London-based Housing Association Poplar HARCA.

Session 5: Raki Raya, Senior Programme Manager, NHS Derby and Derbyshire Clinical Commissioning Group

Raki is an enthusiastic, driven and motivated Project Professional with experience in global, multifunctional projects, across the UK, China, Singapore and the USA. She now puts her wealth of skills gained from experience working on strategic and tactical projects to work as Senior Programme Manager for the NHS Derby and Derbyshire Clinical Commissioning Group.

Session 5: Babu Bhattacherjee, Director of Communities and Neighbourhoods, Poplar HARCA

Babu was appointed as Director in 2009 and manages staff who deliver programmes such as youth activities, employment and training, playgroups and services for older people. He has over 30 years’ experience working for a range of community, voluntary and regeneration organisations in London and Manchester.

Session 6: Brendan Sarsfield, Chair, Sustainability for Housing

Brendan is the founding Chair of Sustainability for Housing. An organisation set up to promote and develop ESG reporting in Social Housing. He has more than 20 years’ experience as a CEO in social housing, including at Family Mosaic and Peabody. Brendan holds a number of other leadership roles. He is a Trustee at crisis support charity Hestia, a strategic advisor to NEC Software, an advisor to Grosvenor Hart Homes and an occasional Consultant on Strategy, Risk and Governance.

Session 6: Graeme Gilbert, Treasury Director, Sovereign Housing Association

Graeme has worked at Sovereign Housing Association for coming up to 4 years, with previous Treasury experience coming in the private sector. Sovereign is a large Housing Association based across the South, South East of England with over 60,000 properties. At Sovereign, he is responsible for Treasury, Security Charging, Business Planning and Tax and also lead on the publication of our ESG report. Therefore, Graeme has a broad understanding of the business and has had the opportunity to work closely with the Communities Director and his team and Director of Built Environment as they continue on our ESG journey.

Session 6: Chris Yau, Regional Head of North West, Corporate & Institutional Coverage Director of Origination & Sustainability, Housing, Lloyds Bank

Chris has over 15 years of Corporate banking experience, leading client relationships for business across mid-market and large corporates, ranging from PLCs and multi-nationals through to private owned or equity backed businesses. Chris currently heads up the national origination and sustainability activities across the Housing team at Lloyds Bank, Corporate and Institutional Banking. In his current role, Chris helps to drive continued growth across new and existing clients, as well as supporting their continued transition to a low carbon economy and delivering sustainability and ESG finance. Chris is committed to helping Lloyds Bank deliver its ambitions of shaping finance as a force for good by creating an inclusive and sustainable future for our communities and businesses.

Watch & listen again

Social Value Conference 2023_Welcome

HACT Chief Executive, Andrew van Doorn (OBE) opens the ninth annual HACT and NHC Social Value Conference (2023).

Session 1_ Can a focus on social value help restore the reputation of the social housing sector

Session 1, Chaired by Andrew van Doorn (OBE), Chief Executive of HACT, delves into the question of ‘Can a focus on social value help restore the reputation of the social housing sector?’. Speakers

Session 2_ Making it transformational_ the future of social value innovation in procurement

Chaired by James Williams, Head of Impact at HACT, speakers Mark Chadwick, Executive Director of Business Services, Fusion21 and Mathew Baxter, CEO ,Echelon Group, share their thoughts and insights into the role of innovation in embedding social value in the procurement process.

Session 3_ Who pays for Social Value?

Chaired by Frances Harkin, HACT, Head of Services, Session 3 asked the question ‘Who pays for Social Value?‘, with speakers, Rebecca Rees, Partner, Trowers & Hamlins LLP, Gemma Peglar, Associate Director, Mulalley, and Shelley Hathaway-Batt, Head of Strategic Partnerships and Projects, Clarion Futures sharing insights, experience, and examples from their respective sectors.

Session 4_ The Just Green Transition and Social Value

Chaired by HACT Head of Services, Frances Harkin, lead a session on The Just Green Transistion and Social Value, with a focus on how sustainable homes should equal sustainable communities. For this session we were joined by Helen Ball, Senior Sustainability Manager, Broadacres Housing Association, Ben Earl, Head of Sustainability, Abri, and Simon Turek, Founder, Arctica Partners.

Session 5_ How to apply social value thinking to long-term investment

Chaired by HACT Head of Impact, James Williams, session 5 considers how social value thinking can be applied to long term investment, with speakers Harry Dodd and Raki Raya of the NHS sharing examples from connecting health and housing, and Babu Bhattacherjee, Director of Communities and Neighbourhoods, Poplar HARCA, sharing the impressive regeneration project of the Teviot Estate.

Session 6_ How to make the S in ESG meaningful and measurable

The final session of the 2023 HACT and NHC Social Value Conference, chaired by HACT Business Development Director, Matthew Grenier. Speakers, Brendan Sarsfield, Chair, Sustainability for Housing, Graeme Gilbert, Treasury Director, Sovereign Housing Association, and Chris Yau, Regional Director of Origination & Sustainability/Housing, Lloyds Bank shared their knowledge and insights into how the S really is in ESG and how to measure it and why it matters.

Discover our range of social value tools and services

Wherever you are on your social value journey, we’ve got the tools and services to support you

Social value consultation

Not only do our tools help you measure the value you bring, but our services support these outcomes to enhance decision-making and increase the impact you make. Social value should be viewed as a transformational activity, rather than just a transactional one. We can help you go that next step.

Social value reports
Procurement advice
Health check

The UK Social Value Bank

We’re proud to have been pioneers in measuring social value for the past 11 years, through the development of the wellbeing approach with the UK Social Value Bank and calculators, to the hundreds of organisations we have supported through their journey with the services we offer.

The expanded and enhanced UK Social Value Bank enables you to measure your social and environmental impact through improvements to wellbeing and savings made to the state, and use the information to:

improve services
enhance decision-making
increase the impact you make

Social Value Accelerator Toolkit

HACT’s Social Value Accelerator Toolkit provides you with the self-service tools you need, combined with support and expertise from us, to build and develop your social value strategy and get you on your way to embedding social value and maximising your impact.

Social Value Insight

Book a free demo of our online tool

Our Social Value Insight tool allows you to model, monitor and measure your social impact across multiple projects, from multiple sources.

Accessed through and app-based platform and built on machine learning, Social Value Insight provides you with the support, advice and insights you need whether you are evidencing your social value for an ESG fund, monitoring the social value created through procurement or looking to improve your community investment services, with the tool you can:

  • measure and manage your social value projects all the way through
  • set targets, budgets and project details
  • view all your projects in one place and easily filter to find what you need
  • create meaningful reports that can be easily exported
  • use the learning journeys, bank of topic guidance and support tools to help you on your social value journey
New Social Value Insight Demo Request CRM_2

We're here to help

Got a question or query about one of our social value services or tool. or simply curious about how we can help you take the next step in your social value journey? Contact our Head of Services,
Frances Harkin

Start the conversation