Development handover, customer complaints, resident feedback and regulatory returns webinar

Want to find out more about the latest version of UK Housing Data Standards?

On 10 December, we hosted a webinar that explains the development handover data standard, as well as plans for the customer complaints and resident feedback data standard, and regulatory returns data standard.  

There's also a panel discussion that includes answers to questions such as:

  • how can data standards help social housing organisations as they move towards a carbon neutral agenda, particularly aroud environmental retrofit programmes?
  • what's the latest thinking around the use of surveys and social interactions?
  • what advice would panel members have for those looking to implement the standards?


An introduction to version 3.3 of the UK Housing Data Standards by Chris Lees, Technical Director, OSCRE


Resident feedback and data standards: an interview with Matt Balantine, Head of Technology and Transformation, RHP


Regulatory returns and data standards: an interview with Barry McNulty, Director of Analytics, The Hyde Group


Supporting your data-driven organisation: Rob Wray, Chief Innovation Officer, HACT


Panel discussion, chaired by Rob Wray, featuring Chris Lees (OSCRE), Matt Balantine (RHP) and Barry McNulty (Hyde)


You can be part of the next version of the UK housing data standard

To find out how you can get involved in developing the customer complaints and resident feedback data standard, please contact Billy Holt