The social housing sector is undergoing its most radical transformation for decades. Operating models are being ripped up. Service delivery plans are being revised. The old way of working is being replaced by a new, dynamic, flexible operating model that puts digital delivery, customer engagement, community investment and impact measurement at its core.
Before Covid-19, we'd been working with a number of social housing organisations around their business capability and design. Each were at a different stage along the business transformation pathway. Each needed a different support package. Because of our knowledge of the sector, our ability to respond at pace and the networks we can co-opt, we were able to provide bespoke business capability and design packages to each of them.
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