Results from the Blue Maestro Tempo Pilot

By Jay - on 09/05/2016

For the last 7 months Blue Maestro carried out an extensive pilot of the Tempo Environment Monitor with 10 of the top UK housing associations and the results are in!

Adapted from a blog originally published on the Blue Maestro site

For the last 7 months Blue Maestro carried out an extensive pilot of the Tempo Environment Monitor with 10 of the top UK housing associations to test its usefulness and fit for purpose in UK Social Housing.  The trial involved 100 Tempo Environment Monitors deployed in the field.  The pilot was carried out through the Housing Associations Charitable Trust (or HACT) who sourced the participants and helped oversee the trial.  Well the results are in and in this blog we summarise the feedback received.

WHAT IS TEMPO?

Tempo monitors and logs temperature, humidity and barometric pressure and can store hourly values over 30 days.  It requires no plugs or wires being designed to operate for up to a year on 2xAA batteries.  It is compatible with iOS and Android smartphones.

WHY IS TEMPO RELEVANT FOR LANDLORDS?

Some of the most common complaints Housing Providers deal with are issues related to damp and condensation. A significant portion of damp and condensation cases arise due to the lifestyle of the tenant, be it fuel poverty where there is insufficient heat in the property during winter through to poor ventilation where windows and doors are kept constantly closed allowing moisture to build up inside.

Housing providers need to understand the source of the damp and condensation before considering any remedial work since the addition of insulation to a property which receives no ventilation and where the lifestyle of the tenant is predominantly the cause of the dampness or condensation is unlikely to solve the problem on its own.

In determining the effectiveness of any remedial work the deployment of a Tempo device immediately prior to and following the remedial work can provide valuable data as to the benefits of the remedial work vs the cost of it.  This can assist in ongoing decision making on how best to carry out remedial work and whether it is worth the cost.

Tempo Environment Monitor, for Temperature, humidity and pressure

Tempo Environment Monitor – Battery powered for ultimate flexibility in deployment

Tempo is flexible in that it doesn’t require an internet connection to be useful.  The data can be harvested by a smartphone which makes Tempo flexible and reduces the overall cost of the solution in terms of additional hardware/ongoing subscription costs.  Naturally harvesting the data by smartphone does incur visit to or near the property but it may be possible to outweigh the cost of this if valuable data on the asset can be obtained efficiently.

HOW THE SURVEY WAS CARRIED OUT

HACT organised the trial and carried out the survey.  Blue Maestro had no part to play in the survey other than reviewing the questions in advance, so the results of the survey are close to “independent” as is possible.

RESULTS

The results of the survey was as follows:

  • 80% of participants found Tempo to be moderately to extremely reliable.  10% of participants found Tempo not to be reliable at all;
  • 90% of participants found Tempo to be moderately to very useful.  No participants found Tempo “not useful”;
  • 50% of participants found Tempo to be ready for wider deployment in their business.  30% of participants said Tempo requires a “few tweaks” prior to wider deployment while 20% of participants said Tempo requires “lots more tweaks” prior to wider deployment;
  • At £45 plus VAT, 80% of participants said Tempo’s price point was either satisfactory or good.  20% of participants said Tempo’s price point would limit is wider deployment.

Participants were also asked for feedback in relation to issues/problems they found and any improvements they would like to see made to it.  There were about 3 or 4 key ones, many of which had already been addressed while the trial was underway.  For example a couple of participants observed that some of the Tempos were suffering excessive current drain leading to the batteries needing to be replaced within a few months.  This was an issue with the chip being used in those particular devices which Blue Maestro no longer uses in its products.  We won’t go into detail with these comments as there is no easy way to summarise them.  Suffice it to say we have found them extremely useful in improving the products.

THANKS TO HACT AND THE HOUSING ASSOCIATIONS

We would like to the housing associations that took part, especially to all of those that purchased the trial units after the trial and Matt Leach and Jay Saggar at HACT for the work that they did in organising the trial and getting the feedback.  We look forward to continuing our engagement with these and new housing associations to improve Tempo and provide other solutions in terms of rental accommodation monitoring.

 

Housing associations in Tempo trial

Tempo trial participants

 

If you would like to understand how Blue Maestro can help in the monitoring of your rental accommodation (be it domestic or commercial) get in touch at enquiries@bluemaestro.com or call us on +44 20 7043 6306.

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