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Understanding the crisis you're in

by Mick Kain, Organisational Facilitator, Trainer and Coach - on 06/04/2020

There’s an analogy I used to share when talking to people about how to deal with a crisis: if I accidentally set fire to my wastepaper bin, for me, that would be a crisis. My attention would focus solely on the fire. I know I don’t want it to spread, but, unused to dealing with fires, I wouldn’t be able to decide whether I should get some water to put it out or move the bin out of the room. The crisis would put my head into a spin.

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Using research to shape our decisions

by Victoria Dufferwiel, Policy & Research Analyst, Thirteen Group - on 25/02/2020

Evidence-based decision making (EBDM) involves gathering information, facts and analysis about a particular policy, project, initiative or market so that informed decisions can be made.

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The Community Needs Index

by Thames Menteth-Wheelwright - on 30/01/2020

The Community Needs Index, recently published on Community Insight, can help social housing providers target areas of greatest social and cultural need.

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Introducing: HACT’s new Social Insight Lead in Scotland

by Michael McLaughlin, Social Insight Lead Scotland - on 24/01/2020

Michael McLaughlin, HACT's new Social Insight Lead in Scotland, discusses his job which will improve the skills and knowledge around social value impact in the Scottish social housing sector.

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What does digital transformation mean for residents and communities?

by Thames Menteth-Wheelwright - on 17/12/2019

“How can we, as housing providers, use technology to help residents and communities to thrive?”

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Learning from the Dutch data model

by Thames Menteth-Wheelwright - on 10/12/2019

HACT’s development of a common data standard in the UK housing sector was inspired by the success of the Dutch data standard CORA, which was launched in 2008.

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It’s time to fix the plumbing

by Jay Saggar, Digital Lead - on 26/11/2019

Legacy data systems, siloed working, legacy processes. For local councils and social housing providers, all too often these issues result in complicated services and poor customer experience. Southwark Council, alongside the City of Lincoln Council, Gravesham Council and Lewisham Homes have been trying to do something about it.

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Community Needs Index now live on Community Insight

by Thames Menteth-Wheelwright, Communications Intern - on 22/10/2019

The Community Needs Index, which measures the social and cultural factors that can contribute to poorer life outcomes, is now available to subscribers on Community Insight.

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Speaker spotlight: Rachael Byrne, Home Group

by Thames Menteth-Wheelwright, Housing Communications Intern - on 09/10/2019

Rachael will be discussing the role of housing in population health and the development of place at the Housing and Health Conference later this month.

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Why is the Indices of Multiple Deprivation 2019 important?

by Thames Menteth-Wheelwright, Communications Intern - on 27/09/2019

Against a backdrop of austerity, the Indices of Multiple Deprivation 2019 are more important than ever in enabling housing providers to know where to target investment.

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