Digital manifesto for change
Published: December 2016
Author: Matt Leach
The UK housing sector is stuck in a technology rut. Ubiquitous connectivity, machine learning and automation are transforming businesses across the economy. But social landlords remain wedded to systems which in too many areas have failed to move on.
Despite endless digital conferences and events there is little evidence housing providers are capable of responding to the challenges and opportunities of a transformed technology landscape. At a time of rapidly falling budgets, tighter finances present the urgent need to reinvent business models, this represents a major unaddressed threat to the long term success of the sector.